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Traci Lamm

Data ingresso 27 ott 2021

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Ultima attività 14 gen 2022

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Traci Lamm ha commentato,

CommentoEnd users and organizations

It would be great if we could customize what ticket fields show up for an end user as well. For example, it end user Traci has ticket for Form A and Form B, I would like to add Forms as a field we can see in the list of tickets for Traci.

Visualizza commento · Data ultimo post: 14 gen 2022 · Traci Lamm

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Traci Lamm ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I also need this. Our use case is we have a form that is filled out by a tech after an installation is completed. In that form, they reference the parent ticket. I would like to be able to use a trigger or automation that would link those tickets upon submission.

Visualizza commento · Data ultimo post: 27 ott 2021 · Traci Lamm

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