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Zendesk Operations (ZJ)
Data ingresso 28 set 2022
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Ultima attività 28 set 2022
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Zendesk Operations (ZJ) ha commentato,
Commento nella community Feedback - Chat and Messaging (Chat)
Hi,
I would also like to put in a vote for this feature. Our team handles up to 2 chats at a time, and having additional time following a chat being closed (10 minutes) to perform client requests, and escalate the ticket if needed would allow much more flexibility for the team to ensure each request is prioritized, without having to manually set oneself to invisible.
Visualizza commento · Data ultimo post: 28 set 2022 · Zendesk Operations (ZJ)
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