Kent Babb

In a previous question, I was directed to use Modal for an app I am creating for organizations because the sidebar does not give me enough space to clearly present the data I'd like.  I was given a link to the guide explaining what Modal is, but there is no clear explanation on how to build an app using it.  And then my question was closed.

I followed the guide as best I could, but I ended up building a modal window INSIDE my app iframe, which didn't help me at all.  Does anyone have some steps I could follow to help me build a basic Modal app?

Thanks.

I have built an organization app that makes a call to an external system, which returns query results for that particular org.  Because of the size limitations of the org sidebar, I have to display my data like this:

Item 1

  Field A - value

  Field B - value

  Field C - value…

An org could have many items, so the users have to scroll through each of the items to find what they are looking for.

The request has been made to see if I can return the data in a table format, such as this:

               Field A     Field B     Field C     Field D…

Item 1   value        value        value       value…

Item 2  value        value        value       value…

… and so on.

Because this information is for display only (no links are needed to any other data), I thought it would be nice if I could pull the external data from my app and then build a completely new HTML page.  Is that even possible?  Can anyone nudge me in the right direction on how to do this?  Or, is there an easier way to display external data in the format requested?

Thanks.

Has anyone else received the error "getaddrinfo EAI_AGAIN {subdomain}.zendesk.com" when attempting to validate an app?  I have a feeling it may be a problem with my zcli installation, but I have no idea where to even start looking.

Part of my problem was not knowing that if you choose to use the environment variables, you do NOT need to execute the zcli login command.  That part was not clear to me.

So, if I am using environment variables, I would need to set:

ZENDESK_SUBDOMAIN = mysubdomain

ZENDESK_EMAIL = username@mycompany.com/token

ZENDESK_PASSWORD = api token

Correct?  If so, that is exactly what I am doing, and I still get the message "Failed to load secure credentials store: use environment variables to log in.  You can user credentials stored in environment variables..."