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Andreas Walser
Data ingresso 16 ott 2021
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Ultima attività 27 dic 2023
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Andreas Walser ha commentato,
Hi Brett
Thank you for your help. Ok, that's the old school way :-). But the draft articles do not appear in the insert link form.
Thank you.
Visualizza commento · Data ultimo post: 05 ott 2021 · Andreas Walser
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Andreas Walser ha commentato,
Hi
how can I add a link to a DRAFT article?
Visualizza commento · Data ultimo post: 28 set 2021 · Andreas Walser
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Andreas Walser ha creato un post,
Hi all
I have 2 issues regarding the web widget.
1.
I have set up a Ticket-Form with 3 custom fields:
1. Produktauswahl
2. Runtime - Lizenztyp
3. Designer - Lizenztyp
This Ticket Form works fine when I open it inside the GUIDE (left side of the screenshot). But when I open the same Ticket Form in the Web Widget I can only see the 3. custom field "Designer - Lizenztyp" (see right side of the screenshot).
1. Produktauswahl and 2. Runtime - Lizenztyp are missing.
2:
I am using the following code to pre-fill the web widget from the screenshot below.
Pre-filling the subject and the description works fine. But the custom field is not pre-filled. The custom field is a dropdown with two values:
value,tag,default |
Benutzer - Lizenz,benutzer_-_lizenz,false |
Floating - Lizenz,floating_-_lizenz,false |
contactForm: {
ticketForms: [{
id: 1900000042633,
title: false,
fields: [
{ id: 'description', prefill: { '*': 'Wir haben Interesse an einer DATAFLOW Runtime Einzelprodukt-Lizenz. Bitte um Kontaktaufnahme um weitere Details zu klären' } },
{ id: 'subject', prefill: { '*': 'DATAFLOW Runtime Einzelprodukt-Lizenz' } },
{ id: 1900000293073, prefill: { '*': 'Benutzer - Lizenz' } }
]
}]
}
what do I need to change to pre-fill the Designer - Lizenztyp field?
Data ultimo post: 27 ago 2021 · Andreas Walser
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