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Wayne Kamiya

Data ingresso 15 mag 2023

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Ultima attività 01 giu 2023

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Wayne Kamiya ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

I need this feature as well.   It's been 3 1/2 years since this feature request was posted on Community.   Any idea when it might be implemented?    Our support team does a lot of referring customers to our resources, e.g. Community, and also generates a lot of upsell leads.   It would be very helpful to know all the customer users who were CC'd on the tickets. 

Visualizza commento · Data ultimo post: 01 giu 2023 · Wayne Kamiya

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Wayne Kamiya ha commentato,

CommentoTicket customization

Agree with previous user comments.   We need to apply the custom statuses at least to our different brands, but ideally to groups as well.

Visualizza commento · Data ultimo post: 15 mag 2023 · Wayne Kamiya

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