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LockitNetwork Support 1

Data ingresso 13 gen 2022

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Ultima attività 14 gen 2022

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Ultima attività di LockitNetwork Support 1

LockitNetwork Support 1 ha commentato,

Commento nella community Q&A - Tickets and email

Thank you, Sidney! That is the feature I am looking for. I upvoted that post.

Visualizza commento · Data ultimo post: 14 gen 2022 · LockitNetwork Support 1

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LockitNetwork Support 1 ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We need this useful feature as well.

Visualizza commento · Data ultimo post: 14 gen 2022 · LockitNetwork Support 1

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LockitNetwork Support 1 ha creato un post,

Post Q&A - Tickets and email

Zendesk support suggested to post this feature request here.

There is an option in each ticket merge to inform requesters and people in CC about the merge of the ticket. There is the option 'Requesters and people in CC can see this comment' for both tickets. This option is enabled by default (see the blue check marks in the attached screenshot). Is there any way to NOT have this option enabled by default? In our case we need to manually deselect this option each time a ticket merge is necessary.

Data ultimo post: 13 gen 2022 · LockitNetwork Support 1

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