Ricerche recenti


Nessuna ricerca recente

James Holmes's Avatar

James Holmes

Data ingresso 07 lug 2023

·

Ultima attività 10 lug 2023

Seguiti

0

Follower

0

Attività totali

4

Voti

0

Abbonamento

1

PANORAMICA ATTIVITÀ

Ultima attività di James Holmes

James Holmes ha commentato,

CommentoMeasuring success

@Sreekumar

The satisfaction.json appears able to be called from anywhere as I was able to test in a local file happily.
I would expect you can add this method to any site, best to quickly test to confirm and report back for the sake of the rest of the community.

Visualizza commento · Data ultima modifica: 10 lug 2023 · James Holmes

0

Follower

0

Voti

0

Commenti


James Holmes ha commentato,

CommentoMeasuring success

Noly Maron Unson

I think you have provided a response referencing the API [https://developer.zendesk.com/api-reference/ticketing/ticket-management/satisfaction_ratings/]. The only data returned by satisfaction.json is a boolean figure representing positive or negative.
Unless I missed something, the API can not be used in the help centre as we would expose our credentials publicly.

Visualizza commento · Data ultimo post: 10 lug 2023 · James Holmes

0

Follower

0

Voti

0

Commenti


James Holmes ha commentato,

CommentoMeasuring success

When using /satisfaction.json is there a way to filter the results to only return ratings from a particular group or groups (or exclude a group or groups)?

Visualizza commento · Data ultimo post: 07 lug 2023 · James Holmes

0

Follower

0

Voti

0

Commenti