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Spyros Spyrou

Data ingresso 31 ago 2023

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Ultima attività 02 lug 2024

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Ultima attività di Spyros Spyrou

Spyros Spyrou ha commentato,

Commento nella community Feedback - Chat and Messaging (Chat)

We are experiencing the same issue. 

 

The same customers may have multiple queries and requires separate tickets for each one for us to track and resolve. This continuous to be a major roadblock for the implementation of Messaging. 

Visualizza commento · Data ultimo post: 02 lug 2024 · Spyros Spyrou

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Spyros Spyrou ha commentato,

CommentoConfiguring the Chat widget

Fantastic! thank you very much...

Visualizza commento · Data ultimo post: 13 set 2023 · Spyros Spyrou

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Spyros Spyrou ha commentato,

Commento nella community Feedback - Chat and Messaging (Chat)

I've moved our organisation away from Messaging for this reason back to Live Chat. 

This is extremely disappointing and frustrating and will definitely be taken into consideration for next year's planning. 

Visualizza commento · Data ultimo post: 13 set 2023 · Spyros Spyrou

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Spyros Spyrou ha commentato,

CommentoConfiguring the Chat widget

Hello 

I don't seem to have the option to enable the Department under the Pre-chat form. 

 

Any ideas?

Visualizza commento · Data ultimo post: 12 set 2023 · Spyros Spyrou

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Spyros Spyrou ha commentato,

Commento nella community Feedback - Chat and Messaging (Chat)

Is this feature out in production yet?

If not, how can a user restart the bot so it takes them through the series of questions we have configured?

Visualizza commento · Data ultimo post: 31 ago 2023 · Spyros Spyrou

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