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Kyle Janssens
Data ingresso 28 lug 2022
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Ultima attività 28 lug 2022
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Kyle Janssens ha creato un post,
Is there any insight from others on how other companies have solved the fact that ticket comments are not visible in Salesforce? We can see that you can add “Ticket View” for it to be visible but it’s not ideal that people who want to see them would have to look in another location for those comments rather than in the ticket stored in Salesforce. I’m hoping for a creative solutions since it’s not native.
Data ultimo post: 28 lug 2022 · Kyle Janssens
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Kyle Janssens ha commentato,
Are there any insights or directions from others on how other companies have solved the fact that ticket comments are not visible in Salesforce (or are they)? We can see that you can add “Ticket View” for it to be visible but it’s not ideal that people who want to see them would have to look in another location for those comments rather than in the ticket stored in Salesforce. I’m hoping for a creative solutions since it’s not native.
Visualizza commento · Data ultimo post: 28 lug 2022 · Kyle Janssens
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