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Samuel Brown
Data ingresso 19 gen 2023
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Ultima attività 15 feb 2023
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Samuel Brown ha commentato,
Thank you! That was it. You are amazing.
Visualizza commento · Data ultimo post: 15 feb 2023 · Samuel Brown
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Samuel Brown ha creato un post,
I have two separate Zendesk instances where a ticket is created in both Zendesk instances(completely two different domains). When the ticket is closed in ZendeskA instance, it is somehow closed by the person in ZendeskB instance, even though that person does not have agent access in ZendeskB.
Any insight as to how Zendesk is detecting this would be appreciated. The event log only shows that the person without agent access is closing the ticket.
Data ultimo post: 19 gen 2023 · Samuel Brown
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