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Anne-Sophie

Data ingresso 15 dic 2021

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Ultima attività 10 gen 2022

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Anne-Sophie ha creato un post,

Post Feedback - Ticketing system (Support)
Attachements in Facebook tickets - Impossible

Hi there,

If we handle a ticket comming from Facebook Messenger, we can't attach a pictures or something else to answer to users. Whereras we can do it in internal note.
We also don't have the tool bar.

That's not very convenient and it would be good to do an update about it.

Thanks and regards.

Data ultimo post: 15 dic 2021 · Anne-Sophie

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