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Sonalin Pereira
Data ingresso 14 giu 2023
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Ultima attività 21 ago 2023
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Sonalin Pereira ha commentato,
+1 vote for this. We are sticking to the classic web widget for the same reason. It would be useful to inject context within Messaging to allow for this functionality.
Visualizza commento · Data ultimo post: 21 ago 2023 · Sonalin Pereira
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Sonalin Pereira ha creato un post,
Currently agents need to manually make themselves "online"/ available on a daily basis. It would be useful to have the ability to sign them in automatically based on their working schedule.
Appreciate suggestions on a work-around to make agent available automatically.
Data ultimo post: 25 lug 2023 · Sonalin Pereira
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Sonalin Pereira ha creato un post,
Agents currently have to make themselves "Available" to take on chat. It would be useful to have an option to automatically made "available" to chat and allow the agent to have the option to be invisible.
Data ultimo post: 14 giu 2023 · Sonalin Pereira
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