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Antonius

Data ingresso 08 lug 2022

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Ultima attività 02 feb 2023

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Hi Team, 

I'm just wondering what would be the correct criteria for me to have the data for Time Chat Ended. The option to select Chat Started hour is available on decompose but not sure what will the criteria for Timestamp Chat Ended. Appreciate your assistance. Cheers!

Visualizza commento · Data ultimo post: 02 feb 2023 · Antonius

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Post Q&A - Chat, messaging, and widgets

Is there any way for me to be notified and personalized if someone receives a chat?

I'm fully aware that we can set up a pop-up notification if we personally receive a chat via ZD, I wonder if I can set up a notification as well if one of my agents received a chat I will also be notified in real-time? Will that be possible?

Data ultimo post: 08 lug 2022 · Antonius

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