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Shawnna Innis's Avatar

Shawnna Innis

Data ingresso 22 ott 2021

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Ultima attività 24 gen 2022

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CommentoTicket management

We are seeing an issue in our Zendesk instances that attachments are now all sending as links to the end users (although they show as files in the agent comments) in spite of having the setting "Include Attachments in Emails" configured correctly, file sizes being appropriate and no private attachment settings configured.  This appears to have just started in the last three days - is anyone else experiencing this or know how to work around it?

Visualizza commento · Data ultimo post: 24 gen 2022 · Shawnna Innis

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