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James Daniel Constantino
Data ingresso 12 feb 2022
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Ultima attività 12 set 2024
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James Daniel Constantino ha commentato,
Hello,
It's been 4 years now since this idea/feedback was raised. Is there any actual updates related to this feature?
Visualizza commento · Data ultimo post: 12 set 2024 · James Daniel Constantino
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James Daniel Constantino ha commentato,
Is there a way in achieving this in help center if we are using messaging?
Visualizza commento · Data ultimo post: 22 mag 2024 · James Daniel Constantino
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James Daniel Constantino ha commentato,
Hi Aush,
Thank you for acknowledging the feedback. We are partnering with an outsourcing company for our frontline customer service team and BPO's have very strict implementation regarding information security, thus, agents and leaders alike aren't able to use external messaging applications.
Thank you,
James
Visualizza commento · Data ultimo post: 28 feb 2022 · James Daniel Constantino
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James Daniel Constantino ha commentato,
I hope Zendesk consider to bring this back soon.
Visualizza commento · Data ultimo post: 12 feb 2022 · James Daniel Constantino
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