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Scott C.

Data ingresso 21 nov 2021

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Ultima attività 25 feb 2023

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Scott C. ha commentato,

CommentoRouting

Hey ZD team,

 

Is there any way to tell when an agent clears a view fully? Is there a trigger or anything that can tell us when a view is completed of all tickets?

 

Any insight is appreciated. Thanks!

Visualizza commento · Data ultimo post: 25 feb 2023 · Scott C.

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Scott C. ha commentato,

CommentoCall routing, greetings, IVR, and recordings

I'm able to right-click on the call in Zendesk and "Save audio as..."

Visualizza commento · Data ultimo post: 21 nov 2021 · Scott C.

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