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Becky Evans
Data ingresso 05 lug 2022
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Ultima attività 03 dic 2024
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Becky Evans ha commentato,
Darenne No, I meant the feedback form linked by Orsolya Forster above and at the end of the other article https://support.zendesk.com/hc/en-us/articles/5641000272922-Announcing-semantic-search-in-Guide-
Visualizza commento · Data ultimo post: 17 mag 2023 · Becky Evans
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Becky Evans ha commentato,
Hi Darenne, Thanks, and sorry I wasn't clear. I understand that it is automatic and see that it has already been rolled out in our help center. My question is about when we see searches that don't return expected results. I see that Zendesk is requesting us to submit a feedback form each time, but that's not very practical. It would be nice if there were things our Agents could do on our end to help train the AI in real time. Cheers!
Visualizza commento · Data ultimo post: 16 mag 2023 · Becky Evans
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Becky Evans ha commentato,
Hi, this sounds like a great enhancement. Is there anything we can do to help train our own help center?
Visualizza commento · Data ultimo post: 15 mag 2023 · Becky Evans
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