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Rusty Mulvaney's Avatar

Rusty Mulvaney

Data ingresso 02 feb 2024

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Ultima attività 02 feb 2024

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Rusty Mulvaney ha commentato,

CommentoTriggers and automations
Help and FAQs

I agree, this feature should be included with all plans.  Creating trigger rules is not something that AI is needed for - it just doesn't make sense.  From Zendesk's AI description

The following features are included in Zendesk Advanced AI:

  • Intelligent triage
  • Advanced bots
  • AI-powered intents for bots
  • Intelligence in the context panel
  • Macro suggestions for admins

What does ANY of this have to do with triggers and adding a comment to a ticket?

Visualizza commento · Data ultimo post: 02 feb 2024 · Rusty Mulvaney

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