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Gerard Masnou Artigas
Data ingresso 12 lug 2022
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Ultima attività 17 feb 2025
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Gerard Masnou Artigas ha commentato,
Hi Marine,
That is correct, users with the role "agent" do not have that setting available under their profile.
Visualizza commento · Data ultimo post: 23 gen 2023 · Gerard Masnou Artigas
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Gerard Masnou Artigas ha commentato,
Just like Ben and Dave, I don't see the "Access" field in the user profile, regardless of their role. We are not on the Enterprise plan either.
Has this setting been moved elsewhere?
Visualizza commento · Data ultimo post: 18 gen 2023 · Gerard Masnou Artigas
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Gerard Masnou Artigas ha commentato,
Would there be any other logic that affects the ability to have notifications delivered? We have one of the brands with web messaging-enabled and the agent workspace is enabled as well but we do not receive notifications.
If we have multiple brands do we need to have all of them with web messaging enabled?
Visualizza commento · Data ultimo post: 12 lug 2022 · Gerard Masnou Artigas
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