Florian Seher

Hey there,

we also have multiple agents managing knowledge base content. We are running into limits here as well. Removing this would be a huge advancement.

Hey there!

We recently enabled the agent home and would also like to point out once again that an easy availability of the reviews would be very helpful.

I can only agree with most of the points. Our agents also need to pick tickets from specific pages from time to time or navigate through the views pages without using the play mode. Picking the page number would make it way easier.

An optional solution might work wonderful in my eyes. Maybe even an individual solution, so that you can set it for each view individually in the admin center, if you want to navigate by page numbers or with first/previous/next/last.