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Cindy den Elzen's Avatar

Cindy den Elzen

Data ingresso 08 mar 2023

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Ultima attività 21 ott 2024

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Cindy den Elzen ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I have raised the same request by Zendesk Support and they recommended me to leave a note here. We would like to have the option as well to have it customized. We have several statuses that would help a lot to have them customized. Thanks 

 

Visualizza commento · Data ultimo post: 21 ott 2024 · Cindy den Elzen

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Cindy den Elzen ha creato un post,

Post Feedback - Ticketing system (Support)

When you create a side conversation a new window field is opened. This window field is located over the e-mail subject and requesters’ email.

It is not possible to move the window field a bit to the right so you are able to see for example e-mail subject of the ticket etc.

Would be great if the new window field would open more to the right so details in the ticket can still be read.

Data ultimo post: 12 lug 2023 · Cindy den Elzen

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