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Belinda Daub
Data ingresso 11 nov 2021
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Ultima attività 11 nov 2021
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Ultima attività di Belinda Daub
Belinda Daub ha commentato,
Commento nella community Feedback - Ticketing system (Support)
We also need this access. Most of our customers have asked for their managers to be able to review the tickets for the entire organization, and to update and/or close them. It would be best to allow us to configure end-user roles with specific access rights, but at a minimum to provide one additional role that allows managers to change the status (open, hold, pending, solved...) on tickets.
Visualizza commento · Data ultimo post: 11 nov 2021 · Belinda Daub
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