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Milan Wack

Data ingresso 16 ott 2021

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Ultima attività 19 ott 2024

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Ultima attività di Milan Wack

Milan Wack ha commentato,

Commento nella community Feedback - Help Center (Guide)

Sorry, but—this is ridiculous. 

How shall a company improve their quality of content if there is no measurable effect on KPIs? 

You really need to add a “reset” function by default; that is really a minimum maintenance requirement for every knowledge management department.
 

It would be fine as well to offer an API/code option, but “no way” is, in my opinion, no option.

Please fix that.

EDIT: Saw the mention of the API option, but a simple additional function would be important. 

Visualizza commento · Data ultima modifica: 05 set 2024 · Milan Wack

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Milan Wack ha commentato,

CommentoUsing the knowledge base in Help Center

Hi! I am searching for an option to create different filters. I really miss an option like „last edit > 6 month“ as well as „and/or“ criteria like „most recently viewed / top 10%“ etc. 

that would allow much more and better KB workflows for maintaining the quality and content without any kind of additional task assignments. Is there any way to create such filters?


BR

Visualizza commento · Data ultima modifica: 30 ago 2024 · Milan Wack

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Milan Wack ha commentato,

CommentoUsing help center search

Same here – I'm having the same issue. Please repair ASAP - thx!

Visualizza commento · Data ultimo post: 15 giu 2023 · Milan Wack

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Milan Wack ha commentato,

CommentoWorking with articles in the knowledge base

Visualizza commento · Data ultimo post: 15 nov 2021 · Milan Wack

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Milan Wack ha commentato,

CommentoWorking with articles in the knowledge base

Kristina Tibbitts
In our case, it is up and running again. (Maybe give it a new try :-) ) 

Visualizza commento · Data ultimo post: 12 nov 2021 · Milan Wack

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Milan Wack ha commentato,

CommentoWorking with articles in the knowledge base

Holden Hewett Thanks for the advice - that's a solution. 

Visualizza commento · Data ultimo post: 01 nov 2021 · Milan Wack

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Milan Wack ha commentato,

CommentoWorking with articles in the knowledge base

Hi!

There seems to be a bug. I'm no longer able to link headings within one article - which is necessary for the structure of my articles. Can you please investigate here or tell me - what I'm doing wrong? (It worked well until cw 42/2021.)
Thx! 

Visualizza commento · Data ultimo post: 27 ott 2021 · Milan Wack

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