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Customer Service KP
Data ingresso 31 ago 2023
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Ultima attività 31 ago 2023
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Customer Service KP ha commentato,
CommentoSetting up Agent Workspace
Hi, I've been using Zendesk for quite some time and have tried using Zendesk Agent Workspace. If we are forced to use Zendesk Agent Workspace, as users, we feel disadvantaged. Firstly, if we switch to Zendesk Agent Workspace, the history of old tickets cannot be searched. However, we still need the history of our previous emails. Is there a solution to this?
Visualizza commento · Data ultimo post: 31 ago 2023 · Customer Service KP
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