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Isobel Rounovski
Data ingresso 14 nov 2023
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Ultima attività 15 gen 2025
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Isobel Rounovski ha commentato,
Commento nella community Q&A - Tickets and email
I'm also wondering about this. For example, I'll get an email that I'll forward to our Zendesk or the customer will submit the ticket as a brand new ticket rather than as a reply to the original one, so the follow up exists at that point but it's not actually linked to the original ticket that it is a follow up to. There should be a way to link existing tickets up rather having to link them up from the start…
Visualizza commento · Data ultimo post: 15 gen 2025 · Isobel Rounovski
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