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Jared Young
Data ingresso 19 apr 2023
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Ultima attività 23 ago 2023
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Jared Young ha commentato,
The help article linked is broken or not accessible. Is there an alternative link that can be provided so i can understand on how to set this up? Thanks.
Visualizza commento · Data ultimo post: 28 giu 2023 · Jared Young
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Jared Young ha commentato,
We have this setup and it is working.
Our issue is we are getting duplicate users in Zendesk because we are syncing userData from Okta into ZD. When starting a DM from Slack into ZD, it creates a new user and we have to manually merge those Slack users with the Okta users.
How do we sync these or make it so the users coming from Slack are auto merged/synced with the users we already have coming in from Okta?
Visualizza commento · Data ultimo post: 24 mag 2023 · Jared Young
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Jared Young ha commentato,
David, considering this has been a thread since 2020, is there any indication this will ever be added to the roadmap as a feature?
Visualizza commento · Data ultimo post: 20 apr 2023 · Jared Young
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Jared Young ha commentato,
Any update on this? We have 3 different Zendesk sub-domains but one Slack instance. This would be beneficial to be able to natively use a feature like this.
Visualizza commento · Data ultimo post: 19 apr 2023 · Jared Young
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