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Matthew Peng

Data ingresso 24 nov 2022

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Ultima attività 29 mar 2023

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Matthew Peng ha commentato,

CommentoPublishing and sharing dashboards

Hi team,

This is really helpful and useful feature. Since this feature is still in the Beta version and the dashboard builder (Beta) is also in Beta, can I know if there is any ETA that these features will be fully available(not in Beat anymore)?

Thanks!

Visualizza commento · Data ultimo post: 29 mar 2023 · Matthew Peng

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Matthew Peng ha commentato,

Commento nella community Feedback - Voice (Talk)

Hi team, 

As mentioned by Karen, "To re-iterate on the timelines, we will be looking at a release in q4" - Could we have any update on the release plan? Once it's released, can we take that it's possible for us to get the available metric to show the availability of agents by date, for example, how long an agent has been online/away for that day?

Visualizza commento · Data ultimo post: 24 nov 2022 · Matthew Peng

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