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Jeff Aronow
Data ingresso 13 dic 2021
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Ultima attività 11 lug 2024
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Ultima attività di Jeff Aronow
Jeff Aronow ha commentato,
Seems a shame to loose this feature. Will customer still be able to resolve from the bots? Don't get me wrong, Rapid Resolve needed some tagging and other things to make it easier to track or write triggers for, but it seems odd to remove a way for customers to resolve tickets?
Visualizza commento · Data ultimo post: 11 lug 2024 · Jeff Aronow
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Jeff Aronow ha creato un post,
Hello,
We would like to trigger account assumption via API but today it can only be done in the Web UI. Could this feature be made available to trigger via API please?
Data ultimo post: 10 ott 2023 · Jeff Aronow
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Jeff Aronow ha commentato,
Agree, this is terrible and annoying. I think it was happening because I had unread items in the chat. But if I close it anyway then save this state. Isn't that what cookies are for?
Visualizza commento · Data ultimo post: 23 giu 2022 · Jeff Aronow
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Jeff Aronow ha commentato,
20 Views, Categorized Views, maybe even Conditional views based on brand,groups, etc. Anything we could do to improve the functionality on Views would be great.
Visualizza commento · Data ultimo post: 11 apr 2022 · Jeff Aronow
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Jeff Aronow ha commentato,
If I could get a webhook for the logs, then I would happily monitor them in an external system and no need for additional days for logs to be stored. I'm sure that type of solution isn't for everyone.
Visualizza commento · Data ultimo post: 13 dic 2021 · Jeff Aronow
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