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Guido

Data ingresso 24 nov 2023

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Ultima attività 07 feb 2025

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Post Feedback - Voice (Talk)

Hi,

https://support.zendesk.com/hc/en-us/articles/8518285222682-Announcing-Average-Wait-Time-message-in-all-languages-supported-by-Talk

I was really pleased with this change initially. However, when we started using it, the translation of the queue waiting time appeared inconsistent, combining Dutch and English. This did not meet the quality standards we aim to present to our customers.

Data ultima modifica: 24 dic 2024 · Guido

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Guido ha commentato,

CommentoEnd-user guide for Help Center

Tetiana Gron no not at all. 

 

Visualizza commento · Data ultimo post: 08 mag 2024 · Guido

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CommentoEnd-user guide for Help Center

Hi, i have followed all steps, but it doesnt work at all… We are a dutch company, is that possable the problem? 

Visualizza commento · Data ultimo post: 08 mag 2024 · Guido

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Commento nella communityZendesk AI EAP - Generative AI

we have encountered the same problem. The summary was about Childcare, but we are a Outdoor retail company… so that's very strange. 

Visualizza commento · Data ultimo post: 16 apr 2024 · Guido

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