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Yoni Pinto

Data ingresso 16 ott 2021

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Ultima attività 07 nov 2022

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Yoni Pinto ha commentato,

Commento nella community Feedback - Ticketing system (Support)
Community

+1 ing above comment from Martin. Our team often reviews tickets related to past weeks, and this causes a lot of confusion in weeks after daylight savings time. The product should be able to identify the actual time of day at the date in question, based on the timezone, rather than the UTC timestamp shown at the current timezone setting. 

Visualizza commento · Data ultimo post: 07 nov 2022 · Yoni Pinto

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Commento nella community Q&A - Apps and integrations
Community

Hey Zach Anthony -- this is exactly what we were looking for, thanks for the update!

Visualizza commento · Data ultimo post: 26 mag 2022 · Yoni Pinto

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Post Q&A - Apps and integrations
Add permissioning to edit webhooks on the role permissions page
We would like to understand if there is a role setting when editing a role in the Roles page (https://subdomain.zendesk.com/admin/people/team/roles) that could enable a role to edit webhooks.
 
We have our engineering team members that need to have access to some of the webhooks we have, but we don't want to give them full admin permissions. Would be great to see if this is possible. We would add this permissioning to the "Engineer" role in our system. 

Data ultima modifica: 19 mag 2022 · Yoni Pinto

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Yoni Pinto ha commentato,

Commento nella community Feedback - Admin Center
Community

+1. We have a large roster of users in various roles, and although being able to filter by different roles is nice, finding individual users in the team members page is faster than using the regular ZD UI to search for users --> manage in admin center. 

Visualizza commento · Data ultimo post: 06 ott 2021 · Yoni Pinto

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