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Moises Morales

Data ingresso 24 ott 2022

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Ultima attività 16 feb 2024

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Moises Morales ha commentato,

CommentoEnd users and organizations

We're on pod 19. Does it mean the tickets will never show, what exactly happened to them and will the rollout fix them? 

Thanks, 

-Moises

Visualizza commento · Data ultima modifica: 16 feb 2024 · Moises Morales

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Moises Morales ha commentato,

CommentoEnd users and organizations

Hello team, it is stated that All of the merging organization’s tickets, including archived and closed tickets, are merged into the receiving organization, however, this was not our experience. We don't see the tickets from the old organization in the new organization. Is there something we are missing?

Also, what will happen to the tickets? Will there be a fix eventually when the feature is not in beta anymore? 

 

Thanks, 

Moises

Visualizza commento · Data ultimo post: 15 feb 2024 · Moises Morales

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Moises Morales ha commentato,

CommentoTicket management

Hello, 

 

If I delete an organization, will the tickets assigned to it be deleted as well? If not, how could I link the (closed) orphaned tickets to a new organization? 

 

Thanks.

Visualizza commento · Data ultima modifica: 24 ott 2022 · Moises Morales

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