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Dmitry Sokolov
Data ingresso 28 gen 2022
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Ultima attività 28 gen 2022
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Ultima attività di Dmitry Sokolov
Dmitry Sokolov ha commentato,
Hello, Zendesk team!
Trust, following actions require to have BCC function:
1) mass emailing among the customers if there is required notification about the same solution
2) add specialist from the other department to follow the email if this specialist doesn't use Zendesk personally
3) add management as BCC in order not to disclose personal email of employee to the user
This thread is active for a long time, please take a review over this function update if possible once more.
Visualizza commento · Data ultima modifica: 28 gen 2022 · Dmitry Sokolov
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