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Zendesk Admin
Data ingresso 06 dic 2022
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Ultima attività 23 nov 2024
I work with a Zendesk partner providing full implementations, integrations, training, and support on all things Zendesk.
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Zendesk Admin ha commentato,
CommentoWorkflow best practices and recipes
How can we ensure Voicemails or Abondoned calls get routed via Round Robin within Omni Channel. Since the ticket channel is not Talk, but I am tagging the tickets they seem to not auto-assign and instead need manual assignment? They do have my omni tag however.
Visualizza commento · Data ultimo post: 23 nov 2024 · Zendesk Admin
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