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Gideon Johnson
Data ingresso 27 apr 2023
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Ultima attività 03 dic 2024
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Gideon Johnson ha commentato,
When using API to download the call recordings, what's the best way to filter the tickets with recordings attached?
Visualizza commento · Data ultimo post: 28 apr 2023 · Gideon Johnson
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Gideon Johnson ha creato un post,
Hello, we would like to download call recordings for our agents
Currently, there are two options available
Incremental Call exports of call metrics and Download Recordings app
Download recordings only allows downloading of recordings per ticket
When will there be an option to bulk download multiple ticket recordings?
Data ultimo post: 28 apr 2023 · Gideon Johnson
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Gideon Johnson ha creato un post,
Our Operations team need to export Zendesk calls for agents to run through speech analytics.
So far I have found exporting data of reports to JSON and CSV files. We need to be able to export the last 500 calls for an agent?
How can this be achieved?
Data ultima modifica: 27 apr 2023 · Gideon Johnson
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