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Ron Miller
Data ingresso 14 apr 2022
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Ultima attività 14 apr 2022
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Ron Miller ha commentato,
CommentoTicket basics
Hey Team!
Just tested this out in a few different formats (Ticket Created from Zendesk), and I haven't been able to recall / unsend one of the emails, even after immediately changing the comment to internal (immediately being within a few seconds of send).
Workflow was:
Add Ticket > sent to gmail address > add Subject + Comment > Submit as Open > "Events" > Change to internal.
Any update as to if this only works with certain servers?
Visualizza commento · Data ultimo post: 14 apr 2022 · Ron Miller
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