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Jarad Garlesky
Data ingresso 30 dic 2021
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Ultima attività 15 ott 2024
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Ultima attività di Jarad Garlesky
Jarad Garlesky ha commentato,
Seems crazy that this is not part of the core software
Visualizza commento · Data ultimo post: 15 ott 2024 · Jarad Garlesky
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Jarad Garlesky ha commentato,
Yes unfortunately I concur with the last statement... but YES we finally did get used to the layout.. it just takes us more time to work a ticket compared to how we were originally
Visualizza commento · Data ultimo post: 08 feb 2024 · Jarad Garlesky
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Jarad Garlesky ha commentato,
Dane The issue is that I cannot find an option that is called "Issue Type" to be able to map.. are we overlooking something?
we are needing to show in Zendesk that the TYPE is either TASK or Troubleshooting
Visualizza commento · Data ultimo post: 16 gen 2024 · Jarad Garlesky
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Jarad Garlesky ha commentato,
Heather Rommel can you advise on the following?
as seen below there are currently three fields (in RED) that auto update based on the JIRA we link to the ticket. There is a fourth option = "Issue Type" that we would like to also populate in the panel on the left. Is this configurable and how.
Visualizza commento · Data ultimo post: 15 gen 2024 · Jarad Garlesky
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Jarad Garlesky ha commentato,
Lisa Jaeger BAM hit it right on the Head!!!! we are facing the exact same issues.
Visualizza commento · Data ultimo post: 10 ott 2023 · Jarad Garlesky
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Jarad Garlesky ha commentato,
I guess they are not going to do anything about it till their customers start leaving their platform
Visualizza commento · Data ultimo post: 04 mag 2023 · Jarad Garlesky
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Jarad Garlesky ha commentato,
#TRUTH this has been pending way too long!
Visualizza commento · Data ultimo post: 13 apr 2023 · Jarad Garlesky
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Jarad Garlesky ha commentato,
Agreed our company is thinking of other platforms since there is no talk of adding a simple filter on comment sort direction
Visualizza commento · Data ultimo post: 27 dic 2022 · Jarad Garlesky
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Jarad Garlesky ha commentato,
Please provide an update on this request
Visualizza commento · Data ultimo post: 09 dic 2022 · Jarad Garlesky
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Jarad Garlesky ha commentato,
Please provide us an update when we will be able to choose the order of comments.. you are stopping us from moving to the new platform and the new custom ticket status feature we have been wanting to use for the last year.
Visualizza commento · Data ultimo post: 09 dic 2022 · Jarad Garlesky
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