Rita Pang

Hello, I'd like to troubleshoot this as well. I've already created a ticket and have yet to hear back, but we have a major update which we need to communicate to our customers next Tuesday.

I would like to know about the following:
1. If I "follow" a section and publish an article in that section as the author, would I ever receive notifications? I've noticed that I've never received any notifications but I would like to know how those notifications look like so we can verify our users' test cases.

2. Our clients have told us that some people did not receive any notifications even though they followed the section. How can we resolve this? They made sure to whitelist our emails and have received notifications successfully in the past.

It'd be really great if someone can help me out ASAP. Thank you!