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Greg Mason
Data ingresso 16 ott 2021
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Ultima attività 16 ott 2021
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Ultima attività di Greg Mason
Greg Mason ha commentato,
I figured out the issue. The email integration will also throw this error if an Office 365 username is different than their primary email address. O365 username and primary email address must match. So, if my O365 username is gmason@zendesk.com and my primary email address is GregMason@zendesk.com, the integration will fail with "Cannot Authenticate."
Visualizza commento · Data ultimo post: 15 set 2021 · Greg Mason
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Greg Mason ha commentato,
I've made sure settings for the mailbox are correct. Settings for the organization are correct. What other reasons would this error pop up?
Visualizza commento · Data ultimo post: 23 ago 2021 · Greg Mason
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