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huy
Data ingresso 16 ott 2021
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Ultima attività 11 mar 2024
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Ultima attività di huy
huy ha creato un post,
Im creating a zendesk apps that support Ticket showing more information.
When a call comes, It will create a ticket, and then I want to detect a call or a call-in ticket.
Data ultimo post: 23 feb 2024 · huy
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huy ha commentato,
Thank you so much.
Does it have any setting to enable it?
I did the same like this but still did not work :( I don't know may be I missed something
Visualizza commento · Data ultimo post: 29 gen 2024 · huy
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huy ha creato un post,
With Zendesk Widget Classic, I can add tags with this code
zE('webWidget', 'chat:addTags', ['help_center', 'change_password'])
But How I can do that with new widget?
I already tried with this code but it didn't work
zE("messenger:set", "conversationTags", ['test'])
Data ultima modifica: 29 gen 2024 · huy
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huy ha commentato,
Can we populate other data to the ticket when we receive a call from the phone number?
We want to get customer's name by phone number from our service then display it in ticket
Visualizza commento · Data ultimo post: 12 gen 2024 · huy
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huy ha commentato,
How to pre-populate fields in Answer Bot form?
Visualizza commento · Data ultimo post: 01 ott 2021 · huy
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