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The Eagle

Data ingresso 16 ott 2021

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Ultima attività 28 dic 2023

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Post Q&A - Help center and community
"Suggested Article" when use creates a new ticket to lookup into other sources

Hi,

When a user creates a ticket in my org, I want to tweak the "Suggested Articles" to search into other sources than the Zendesk KB (our community forums, our ELMS etc).

How can I do that ? where is the doc ?

 

Thank you

Data ultimo post: 16 set 2021 · The Eagle

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The Eagle ha commentato,

CommentoSetting up and managing community
Product guides

can these badges be awarded automatically once the user has reached a certain level of reply, answers, upvote ?

Visualizza commento · Data ultimo post: 16 lug 2021 · The Eagle

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