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joshila

Data ingresso 22 ott 2021

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Ultima attività 22 ott 2021

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Post Q&A - Apps and integrations
How to sync assignee in Zendesk ticket to case owner in Salesforce?

I have integrated zendesk and salesforce using ticket sync. Cases are getting created on salesforce from zendesk. The account name and contact are correctly synced. But the case owner shows me and not the assignee of the ticket as the case owner. How can I fix this?

Data ultimo post: 22 giu 2021 · joshila

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