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Alex Almanza

Data ingresso 22 ott 2021

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Ultima attività 22 ott 2021

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Alex Almanza ha creato un post,

Post Feedback - Chat and Messaging (Chat)
Feature Request: Adjust Chat Timeout Period

Hello Support,

I am aware that currently the chat timeout period for idle visitors chatting through desktop is 20 minutes, and 5 minutes via mobile. The fact that neither are customisable has been a concern to our team for quite some time now.

Are there any plans to make the timeout adjustable? if not, what are your suggestions to avoid these early timeouts, mostly speaking of chats via mobile SDK.

Thanks in advance,

Alex

Data ultimo post: 20 set 2017 · Alex Almanza

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