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Scott Mullikin

Data ingresso 21 dic 2021

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Ultima attività 21 dic 2021

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Scott Mullikin ha commentato,

CommentoAdditional ticket channels

I am testing Chat and we are unable to transfer a chat to another Agent.  I followed your example above.  When attempting to transfer the chat the response we receive is:

"End Chat     This will close the current session.  Would you still like to end the chat?"  

What is causing this?  Is there a setting we need to update?  Thanks!

 

Visualizza commento · Data ultimo post: 21 dic 2021 · Scott Mullikin

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