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Ashley Smyth's Avatar

Ashley Smyth

Data ingresso 01 nov 2022

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Ultima attività 29 dic 2023

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Ultima attività di Ashley Smyth

Ashley Smyth ha creato un post,

Post Q&A - AI and automation

hello

has any one connected live map software to answerbot before, I'm looking to link either here mpas or google maps to my bot chat in messaging 

Data ultimo post: 08 giu 2023 · Ashley Smyth

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Ashley Smyth ha commentato,

Commento nella community Q&A - AI and automation

following this, im using messaging  - bot chat and want to use AI as response, doesn't have to be chat GPT

Varun Kumar have tou tries zapier chat?

 

Visualizza commento · Data ultimo post: 05 giu 2023 · Ashley Smyth

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Ashley Smyth ha creato un post,

Post Developer - Zendesk APIs

hello, has any one managed to creaate an API call from the flow builder on message to zendesk ticket fields.

Im trying to make a process where a user inputs an email and member ID and we can check if this is true, its telling me to make a connection but I keep getting a 401 error message 

Data ultimo post: 22 mag 2023 · Ashley Smyth

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Ashley Smyth ha creato un post,

Post Feedback - Ticketing system (Support)

adding the ability to use speech - to - text software in live chat or messaging 

Data ultimo post: 16 mag 2023 · Ashley Smyth

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Ashley Smyth ha creato un post,

Post Q&A - AI and automation

hello, 

does anyone know a way that if a user uses abusive language to an answer bot it can understand that and respond?

eg a user says your company is S@~:@t  

answer bot says  - please don't swear at me

Data ultimo post: 09 mag 2023 · Ashley Smyth

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Ashley Smyth ha creato un post,

Post Q&A - Chat, messaging, and widgets

Im looking into setting up messaging web widget, does any one know if the web widget is visible to my end users during set up, or do I have to push publish or save to make it visible 

Data ultimo post: 28 apr 2023 · Ashley Smyth

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Ashley Smyth ha creato un post,

Post Developer - Zendesk APIs

as an admin i want to be notified when a guide document has been added or edited, has any one found a way how to do this? ideally to a slack channel or email 

Data ultimo post: 14 apr 2023 · Ashley Smyth

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Ashley Smyth ha commentato,

Commento nella community Feedback - Help Center (Guide)

Ryan McGrew is this updated yet?

Visualizza commento · Data ultimo post: 14 apr 2023 · Ashley Smyth

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Ashley Smyth ha commentato,

Commento nella community Q&A - Workforce management

you can set views for users in the admin dashboard under views tab name sure your agents are in groups then then add the group to the view

Visualizza commento · Data ultimo post: 14 apr 2023 · Ashley Smyth

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Ashley Smyth ha creato un post,

Post Feedback - Help Center (Guide)

Hello

 

As a Admin for Guide I want to receive notifications when a article is published or edited 

Data ultimo post: 13 apr 2023 · Ashley Smyth

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