Ricerche recenti


Nessuna ricerca recente

Evan Lewis's Avatar

Evan Lewis

Data ingresso 23 feb 2022

·

Ultima attività 10 mar 2022

Seguiti

0

Follower

0

Attività totali

3

Voti

0

Abbonamento

1

PANORAMICA ATTIVITÀ

Ultima attività di Evan Lewis

Evan Lewis ha commentato,

CommentoTicket management

Dane

Thank you for the prompt reply. I understand the messaging you posted above. The problem is that the logic in the Admin Center UI is wrong. I am locked out of a feature that the plan I am paying for supports.

This is what I see in Admin Center (Account > Appearance > Branding):

I am unable to manage multiple brands, even though I have ZSuite Professional.

Visualizza commento · Data ultimo post: 10 mar 2022 · Evan Lewis

0

Follower

1

Voto

0

Commenti


Evan Lewis ha commentato,

CommentoTicket management

My company is subscribed to Suite Professional. I have been able to successfully add a second brand in Account > Brand management.

However, in Appearance > Branding, under Zendesk Support multibrand, it says, "Upgrading to the Support Enterprise plan enables you to manage five brands by linking your separately branded accounts to a central Zendesk account."

My understanding is that multibrand support should be available with my Suite Professional subscription.

Visualizza commento · Data ultimo post: 23 feb 2022 · Evan Lewis

0

Follower

1

Voto

0

Commenti