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Oleksandr Grygorenko's Avatar

Oleksandr Grygorenko

Data ingresso 05 lug 2022

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Ultima attività 07 ago 2024

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Oleksandr Grygorenko ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I would agree with Nina Berti and Sheridan Tapsall.

For us, it is very critical and it looks like a bug.

Could you please update us on the status with more details?

Visualizza commento · Data ultimo post: 13 giu 2023 · Oleksandr Grygorenko

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Oleksandr Grygorenko ha commentato,

CommentoTicket management

Hi,

I have a few questions about end-users management in a multy-brand environment. We have 3 brands and 3 help centers.

1. Is it possible to customize the "Welcome message" for different brands? And not to have all emails on behalf of main brand.
2. Is it possible to dedicate users to a specific brand?

We need to have different names of the help centers in the message based on the brand. And there shouldn't be any other information just brand-specific links and names. Also link to create a password is for the main brand, but should be different for each brand, as I understand

I really appreciate any help you can provide.

Visualizza commento · Data ultima modifica: 05 lug 2022 · Oleksandr Grygorenko

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