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Vedant Pednekar

Data ingresso 19 lug 2022

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Ultima attività 29 dic 2023

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Vedant Pednekar ha creato un post,

Post Q&A - Help center and community

our customers need to see how many open high priority tickets have been raised from their entire organization. how to add a column to organization tickets for customers? 

Data ultimo post: 04 apr 2023 · Vedant Pednekar

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Vedant Pednekar ha creato un post,

Post Q&A - Tickets and email

The yellow highlighted part is the company name. How can i remove that and just stick to the title of the ticket as the subject of the email? 

Data ultimo post: 26 lug 2022 · Vedant Pednekar

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Vedant Pednekar ha creato un post,

Post Q&A - Help center and community

We have 5 brands under Zendesk. Yellow brand(for reference from the screenshot) is our main brand/used for our company's users. Red brand is used for all our partner company's users(whitelabelled clients). We created the red brand to mask all the yellow brand branding from our red brand users. 
If we sign up from the Red brands Help center as an end user, we can still see the yellow brand's Help center link. How do we remove this? 
It defeats the entire purpose of having a different brand. 

Data ultimo post: 19 lug 2022 · Vedant Pednekar

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