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Arati C

Data ingresso 15 dic 2021

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Ultima attività 03 gen 2022

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CommentoWorking with articles in the knowledge base

Hi,

I am new to ZenDesk. I wanted to know, how I can edit and save the articles that are published.

I tried editing an article, that was already published and when I selected save, it went ahead and published it. Thankfully, it was very minor change.

Can anyone tell me how to edit and save the articles for review, that are published??

Thanks,

Arati

Visualizza commento · Data ultimo post: 15 dic 2021 · Arati C

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