Ricerche recenti
Nessuna ricerca recente

Mark Nino Valencia
Data ingresso 09 apr 2022
·
Ultima attività 13 dic 2024
Seguiti
0
Follower
0
Attività totali
41
Voti
7
Abbonamenti
18
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Mark Nino Valencia
Mark Nino Valencia ha commentato,
Is this something the team will explore in the future?
Visualizza commento · Data ultimo post: 13 dic 2024 · Mark Nino Valencia
0
Follower
0
Voti
0
Commenti
Mark Nino Valencia ha commentato,
Hello Walter Bellante any update on the Change attribute for the new builder? We're being asked to migrate and this is a really important feature for our reports.
Visualizza commento · Data ultimo post: 12 nov 2024 · Mark Nino Valencia
0
Follower
3
Voti
0
Commenti
Mark Nino Valencia ha commentato,
Similar to the previous question, it's unclear if users will only be suspended from messaging but still able to reach out via email. When I tested this on our account, it mentioned that the user can no longer email us, and tickets will go to the suspended tickets view, which is not ideal.
Visualizza commento · Data ultimo post: 28 ott 2024 · Mark Nino Valencia
0
Follower
0
Voti
0
Commenti
Mark Nino Valencia ha commentato,
Can we also use this as a grouping value in a Zendesk view? Where can I add this as product feedback?
Visualizza commento · Data ultimo post: 06 ago 2024 · Mark Nino Valencia
0
Follower
0
Voti
0
Commenti
Mark Nino Valencia ha commentato,
Yes. We experienced them today where a new hire kept unassigned tickets open without working on it and the whole team is stuck.
Visualizza commento · Data ultimo post: 24 lug 2024 · Mark Nino Valencia
0
Follower
0
Voti
0
Commenti
Mark Nino Valencia ha commentato,
Hello Zac Garcia ,
This feature is becoming more and more vital for our workflow. Pretty helpful for our team to manage work. When should we see child tickets added? We appreciate an ETA
Visualizza commento · Data ultimo post: 12 giu 2024 · Mark Nino Valencia
0
Follower
0
Voti
0
Commenti
Mark Nino Valencia ha commentato,
Child tickets do not show up in Agent Home which makes this change useless for us. Can we get these tickets on the Agent Home, please?
Visualizza commento · Data ultimo post: 27 mag 2024 · Mark Nino Valencia
0
Follower
0
Voti
0
Commenti
Mark Nino Valencia ha commentato,
Child tickets do not show up in Agent Home which makes this change useless for us. Can we get these tickets on the Agent Home please?
Visualizza commento · Data ultimo post: 27 mag 2024 · Mark Nino Valencia
0
Follower
0
Voti
0
Commenti
Mark Nino Valencia ha commentato,
Any progress here?
Visualizza commento · Data ultimo post: 17 feb 2024 · Mark Nino Valencia
0
Follower
0
Voti
0
Commenti
Mark Nino Valencia ha commentato,
Hello Team,
We moved to the new UI recently and so far the team really love it except for the ticket statistics section where the team needs to reload the Zendesk page to see the updated number of solves and other data. Is this a bug or an intended change? Could we have a refresh button so they dont have to fully reload Zendesk from the browser?
Visualizza commento · Data ultimo post: 18 dic 2023 · Mark Nino Valencia
0
Follower
3
Voti
0
Commenti