Rodrigo Santos

Hi Mick, thanks for the reply!

We were using Answer Bot 3.0.5.
I've managed to solve the issue by using MaterialComponents theme instead of AppCompat. This change was enough to make it work with 3.0.5.

I'll try it out version 3.0.6 too, though.

Thanks!

5.0.7 works for articles within Help Center but broke Answer Bot. When the user taps on an article suggested by the bot the app crashes.

D/AndroidRuntime(18334): Shutting down VM
E/AndroidRuntime(18334): FATAL EXCEPTION: main
E/AndroidRuntime(18334): Process: XXXXXXXXXX.com, PID: 18334
E/AndroidRuntime(18334): java.lang.RuntimeException: Unable to start activity ComponentInfo{XXXXXXXXXX.com/zendesk.answerbot.AnswerBotArticleActivity}: android.view.InflateException: Binary XML file line #8 in XXXXXXXXXXX.com:layout/zab_activity_article: Binary XML file line #41 in XXXXXXXXXXX.com:layout/zab_view_resolution: Error inflating class
E/AndroidRuntime(18334):     at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3449)
E/AndroidRuntime(18334):     at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3601)
E/AndroidRuntime(18334):     at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
E/AndroidRuntime(18334):     at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
E/AndroidRuntime(18334):     at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
E/AndroidRuntime(18334):     at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066)
E/AndroidRuntime(18334):     at android.os.Handler.dispatchMessage(Handler.java:106)
E/AndroidRuntime(18334):     at android.os.Looper.loop(Looper.java:223)
E/AndroidRuntime(18334):     at android.app.ActivityThread.main(ActivityThread.java:7656)
E/AndroidRuntime(18334):     at java.lang.reflect.Method.invoke(Native Method)
E/AndroidRuntime(18334):     at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
E/AndroidRuntime(18334):     at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)
E/AndroidRuntime(18334): Caused by: android.view.InflateException: Binary XML file line #8 in XXXXXXXXXXXXX.com:layout/zab_activity_article: Binary XML file line #41 in XXXXXXXXXXXXX.com:layout/zab_view_resolution: Error inflating class